Studio Policy
BOOKING
- All classes at 3sixty are prebooked through wellness living achieve
- All booking and cancellation should be done directly through the app
- If you face any troubles please let us know via whats app at 01203111101
- All classes are prepaid
- Clients need to charge their account with their preferred purchase option
- Payments processed on the website or instapay are reflected on your wellness living account during our working hours
- Payment method:
- At the studio (cash/credit card/debit card)
- Through our website
- Through Instapay
- All our packages are non-refundable.
- In case you no longer wish to use your purchased package, we will be more than happy to transfer the ownership to a friend or family members and let them enjoy any remaining sessions of yours at our facility
- All classes (equipment and non-equipment) have a 12-hrs cancellation policy
- In case you booked a class that you no longer wish to join, pls make sure you cancel your booking
- In case you “join the waitlist” of a class and you no longer wish to attend this class, please make sure you remove your name off the waitlist
- Once a spot becomes available, you will be notified through the app and by e-mail
- Make sure you “TURN ON” wellness living achieve notifications in your phone settings
- If you wish to take the spot, please confirm through the link in the e-mail
- In case you do not confirm the spot within 30 minutes from receiving the email, the person next in line gets notified
- If you find trouble confirming your spot through the link in the e-mail, pls send us over whats app and we will revert to you within our admin working hours